This page answers many common questions in regards to the wedding, traveling, and logistics. If you have a question that is not answered below, the Just Book It Travel Team is available to help and can assist with finalizing your RSVP. Please email them at info@justbookittravel.com.

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IMPORTANT DATES

RSVP:

Book your room on this website as soon as possible!

Final Payment/Changes:

The last day to pay in full or modify your reservation is

June 9, 2027

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HOW DO I RSVP FOR THE WEDDING?

To confirm your attendance, complete the form below and submit a $50-per-person room deposit with Just Book It Travel.

🔗➡️ RSVP/Book My Room + Wedding Attendance

UNABLE TO JOIN US?

We’ll miss you, but we completely understand! Please let us know by clicking below:

➡️ KINDLY DECLINE

DO I HAVE TO BOOK WITH JUST BOOK IT TRAVEL?

Yes — all wedding guests are asked to book their stay through Just Book It Travel. This ensures you’re included on the guest list and gives you access to group rates, flexible payments, and dedicated support, while the team also coordinates the room block, transportation, and event details.

ARE KIDS INVITED?

Children are very welcome!

The resort was chosen because it offered many activities that would interest both children and adults including a tall waterslide.

There is also an Explorer’s Club for kids aged 3-12 and a Core Zone Teens Club for teens aged 13-17.

Additionally, guests may make use of the hotel's babysitting services, which can be reserved upon arrival for an additional cost.

WHAT ARE THE SUGGESTED TRAVEL DATES?

While the wedding takes place on November 6, 2027, we would love for you to enjoy a full vacation!

The minimum stay is three nights, and we recommend booking from November 4 to November 8, 2027.

Feel free to stay longer so you can enjoy the resort, attend the wedding, and relax.

Group rates apply for up to 7 nights, subject to availability.

A 3-night minimum stay is required.

CAN I BRING ADDITIONAL GUESTS?

Your plus-ones are more than welcome to travel with you!

WHAT IF I'M UNSURE OF MY EXACT TRAVEL DATES?

Book now and finalize later!

Changes are penalty-free until June 9, 2027.

If in doubt, reserve a longer stay, you can reduce nights later (subject to availability).

WHAT IS THE PAYMENT SCHEDULE?

-$50 per guest deposit confirms your RSVP

-Optional monthly payments (not auto-drafted)

-Final balance due: June 9, 2027

-After this date, all payments are non-refundable unless travel protection was purchased

CAN I PURCHASE TRAVEL PROTECTION?

Absolutely and it is highly recommended!

Protect your investment from the unexpected.

You can purchase at the time of booking or within 10 days. Travel protection insurance can also be purchased independently of Just Book It Travel.

WHAT IS THE CANCELLATION POLICY?

-Before June 9, 2027: Only $50 of the deposit is non-refundable, unless you have travel protection.

-After June 9, 2027: All payments are non-refundable.

Refunds must be requested through your travel insurance provider.

WHAT TIME IS CHECK-IN?

Check-in begins at 3:00 PM.

If you arrive early, feel free to enjoy the pool, beach, and restaurants while your room is prepared.

Pro tip: Pack swimwear in your carry-on!

WHAT DOES ALL-INCLUSIVE MEAN?

The resort offers an Unlimited-Luxury all-inclusive experience! meaning most things are included with your stay.

-Gourmet dining across multiple á-la-carte restaurants and buffets, unlimited food options.

-Unlimited premium beverages (top-shelf drinks) at various bars and lounges.

-24-hour room service (or nearly round the clock) included.

-Minibar in-room with included beverages & snacks.

-WiFi / internet access across the resort.

-Access to land- & non-motorized water-sports activities (kayaking, snorkeling) and family-friendly entertainment (kids clubs, beach/pool games).

-Guest gratuities, taxes and service charges are included in the rate.

WHAT IS INCLUDED WITH MY BOOKING?

In addition to all of the above, you will also enjoy:

-Concierge support from Just Book It Travel

-Flexible monthly payment plan

-All taxes & fees- no hidden charges

-Optional travel insurance

-Peace of mind: we are here to help every step of the way!

HOW CAN I FIND GOOD FLIGHT DEALS?

Set alerts on Google Flights and book directly with the airline for more flexibility.

Flights to Cancun (CUN) are typically available 10-11 months in advance.

WHICH AIRPORT DO I FLY INTO?

Cancun International Airport (CUN)

HOW CAN I SCHEDULE MY GROUND TRANSPORTATION FROM THE AIRPORT TO THE RESORT?

Its easy! The JBIT team will contact you 90 days before the wedding with the best options for the entire group. Stay tuned!

DO I NEED A PASSPORT?

Yes! All guests need a valid passport to travel to Mexico.

Double-check that it's valid for the full duration of your stay.

If you don't have one yet, apply early! Expedited processing can take up to 12 weeks.

WHAT SHOULD I PACK OR PREP FOR?

We have created a Pre-Travel Checklist to make things easy-especially if it's been a while since your last international trip.

Confirmed guests will receive a complete Travel Guide 7-10 days before departure.

Pre-Travel Checklist

DOES JUST BOOK IT TRAVEL LOVE REFERRALS?

Yes! Just Book It Travel is a family-owned, referral-based agency built on amazing service.

If you loved your experience, spread the word!

For feedback or suggestions, email: info@justbookittravel.com

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